Admissions Policy

  1. The management reserves the right to refuse admission to any person without reason being given.
  2. All persons entering Copper Box Arena must pay for admission and be in possession of a valid ticket or pass at all times and made available if requested.
  3. All persons entering Copper Box Arena will have bags (including pockets) subject to search – please ensure your bag is open ready for search. 
  4. Copper Box Arena will allow no bag larger than A4 approximately (30 cm x 30 cm x 30 cm) will be allowed entry. Any larger luggage or similar sized equipment is not allowed into the venue and customers should be aware that the venue does not have anywhere the for bags or luggage to be stored. 
  5. There is no re-admission once you have left the Copper Box Arena except in limited circumstances at our sole discretion.
  6. All persons admitted to the grounds will obey any orders, instructions or directions given to them by staff or agents.
  7. Copper Box Arena, GLL, its servants, agents or employees, are not under any liability whatsoever in respect of loss or damage to personal property, however caused.
  8. The obstruction of gangways, access ways, exits and entrances, stairways and like places is strictly forbidden.
  9. No unauthorised persons are permitted to enter the field of play or performance area.
  10. Betting of all kinds is strictly prohibited.
  11. The making of any kind of unauthorised noise and the use of radio equipment, musical instruments, horns, hooters and such like are strictly prohibited.
  12. Nuisance of any kind, including, foul, abusive or racial language, or all forms of anti-social behaviour is not permitted and may lead to prosecution.
  13. Animals will not be permitted to Copper Box Arena unless advance written permission has been given, which the exception of police, security and assistance dogs.
  14. No unauthorised vendor, collector, hawker or canvasser will be admitted to Copper Box Arena.
  15. Prohibited items. Persons in possession of a prohibited item may be refused entry, ejected from the premises or liable for prosecution. Prohibited items include;
    1. items which are or may be illegal;
    2. fire works, smoke canisters, bottles, glasses, cans, flags, banners, poles and or any other item, which in our reasonable opinion, may cause danger or disruption to any Event or to other visitors (regardless of whether or not such item is illegal or is carried for specific purposes);
    3. or food and drink (see 14).
  16. No food or drink is permitted to be brought into Copper Box Arena, except in limited circumstances on proven medical grounds. Only food and drink purchased in Copper Box Arena may be consumed in the venue.
  17. GLL operates a no smoking policy throughout Copper Box Arena, including e-cigarettes.
  18. Photography.
    1. No camera, video camera, sound recording equipment or other photographic apparatus may be brought onto the premises for commercial purposes without advance written permission from Copper Box Arena or GLL.
    2. Copper Box Arena or GLL may on demand have access to your photographs and video footage and request that certain photographs and/or footage are deleted if they are deemed to be offensive to or infringe the privacy of other guests and/or staff.
    3. By entering Copper Box Arena you agree not to intentionally photograph and/or capture video footage of any individual without that person’s permission.
    4. Occasionally Copper Box Arena, GLL or other authorised parties carry out photography and/or video recording in the venue, which may feature guests. By entering the venue you are deemed to accept this Admissions Policy, and you therefore agree that Copper Box Arena, GLL or any authorised party may use such images in any promotional, advertising or publicity material in any format whatsoever. 
These regulations are not to be regarded as exclusive and may-be added to by Copper Box Arena, GLL or an event organiser at any time.

Entry to the venue be deemed to constitute unqualified acceptance of all the rules and regulations set out in this Admissions Policy.

A full set of these terms and conditions governing admission to Copper Box Arena is available upon request.